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Privacy Policy

Your privacy is critically important to us.

It is Essentia Natural’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.essentianatural.com (hereinafter, “us”, “we”, or “www.essentianatural.com”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Essentia Naturals collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Essentia Natural’s purpose in collecting non-personally identifying information is to better understand how Essentia Natural’s visitors use its website. From time to time, Essentia Naturals may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Essentia Naturals also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.essentianatural.com blog posts. Essentia Naturals only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Essentia Natural’s websites choose to interact with Essentia Naturals in ways that require Essentia Naturals to gather personally-identifying information. The amount and type of information that Essentia Naturals gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.essentianatural.com to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Protection of Certain Personally-Identifying Information

Essentia Naturals discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Essentia Natural’s behalf or to provide services available at Essentia Natural’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Essentia Natural’s website, you consent to the transfer of such information to them. Essentia Naturals will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Essentia Naturals discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Essentia Naturals believes in good faith that disclosure is reasonably necessary to protect the property or rights of Essentia Naturals, third parties or the public at large.

If you are a registered user of http://www.essentianatural.com and have supplied your email address, Essentia Naturals may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Essentia Naturals and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Essentia Naturals takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Essentia Naturals may collect statistics about the behavior of visitors to its website. Essentia Naturals may display this information publicly or provide it to others. However, Essentia Naturals does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Essentia Naturals uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Essentia Naturals uses cookies to help Essentia Naturals identify and track visitors, their usage of http://www.essentianatural.com, and their website access preferences. Essentia Natural visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Essentia Natural’s websites, with the drawback that certain features of Essentia Natural’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Essentia Natural’s use of cookies.

E-commerce

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 6 years per IRS for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

We collect information about you during the checkout process on our store.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Privacy Policy Changes

Although most changes are likely to be minor, Essentia Natural may change its Privacy Policy from time to time, and in Essentia Natural’s sole discretion. Essentia Natural encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

If you have any questions about this Privacy Policy, please contact us via email or phone.

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.